CUI@CSCW: Collaborating through Conversational User Interfaces


Conference paper


Martin Porcheron, L. Clark, Matt Jones, Heloisa Candello, Benjamin R. Cowan, Christine Murad, Jaisie Sin, M. Aylett, Minha Lee, Cosmin Munteanu, J. Fischer, Philip R. Doyle, Joseph Kaye
CSCW Companion, 2020

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APA   Click to copy
Porcheron, M., Clark, L., Jones, M., Candello, H., Cowan, B. R., Murad, C., … Kaye, J. (2020). CUI@CSCW: Collaborating through Conversational User Interfaces. In CSCW Companion.


Chicago/Turabian   Click to copy
Porcheron, Martin, L. Clark, Matt Jones, Heloisa Candello, Benjamin R. Cowan, Christine Murad, Jaisie Sin, et al. “CUI@CSCW: Collaborating through Conversational User Interfaces.” In CSCW Companion, 2020.


MLA   Click to copy
Porcheron, Martin, et al. “CUI@CSCW: Collaborating through Conversational User Interfaces.” CSCW Companion, 2020.


BibTeX   Click to copy

@inproceedings{martin2020a,
  title = {CUI@CSCW: Collaborating through Conversational User Interfaces},
  year = {2020},
  journal = {CSCW Companion},
  author = {Porcheron, Martin and Clark, L. and Jones, Matt and Candello, Heloisa and Cowan, Benjamin R. and Murad, Christine and Sin, Jaisie and Aylett, M. and Lee, Minha and Munteanu, Cosmin and Fischer, J. and Doyle, Philip R. and Kaye, Joseph}
}

Abstract

This virtual workshop seeks to bring together the burgeoning communities centred on the design, development, application, and study of so-called Conversational User Interfaces (CUIs). CUIs are used in myriad contexts, from online support chatbots through to entertainment devices in the home. In this workshop, we will examine the challenges involved in transforming CUIs into everyday computing devices capable of supporting collaborative activities across space and time. Additionally, this workshop seeks to establish a cohesive CUI community and research agenda within CSCW. We will examine the roles in which CSCW research can contribute insights into understanding how CUIs are or can be used in a variety of settings, from public to private, and how they can be brought into a potentially unlimited number of tasks. This proposed workshop will bring together researchers from academia and practitioners from industry to survey the state-of-the-art in terms of CUI design, use, and understanding, and will map new areas for work including addressing the technical, social, and ethical challenges that lay ahead. By bringing together existing researchers and new ideas in this space, we intend to foster a strong community and enable potential future collaborations.